WHAT YOU'LL NEED TO HAVE • Good knowledge of budget process, cost and key performance measurements used to plan, follow up and steer the business. • Good knowledge of IKEA concept in a multichannel environment to build and improve competence within the FF Unit and the market • Good knowledge of the business plan process to support the creation of the store business plan for the market it belongs. • Good knowledge of the financial, growth plan and respective connected year cycle. • Good knowledge of sales steering and range management • Knowledge of “Sales to Range to Space”, “Range to Space to Volume” principles and “Sales Space dimensioning”. • Knowledge of the logistic industry and relevant trends as well being aware of customer behaviors/insights and the home furnishing market • Good knowledge of IKEA Code of Conduct, regulations and legislation relating to health, safety and security and all relevant Standard operational procedures YOUR RESPONSIBILITIES • Secure high customer satisfaction at lowest possible cost in a multichannel scope for goods availability and customer order fulfilment. • Responsible for leading and inspiring the logistics team by working closely with store commercial team and Country CFF team. • Actively participate in the management process to create the store business plan and logistic action plan, using global and country input. • Trigger and follow up on all logistic actions that support the country growth direction. • Accountable for securing sufficient short-/ mid-/ and long-term Store Fulfilment capacity, in line with the commercial direction, changing customer behaviours (shift of Cash